Last Updated: 21 January 2026
Thank you for choosing Cheap Ticket Hub for your travel bookings. We understand that plans can change, and we strive to provide a fair and transparent refund process. Please read our refund policy carefully before making a booking.
1. General Refund Eligibility
Refunds are subject to the terms and conditions of the respective airlines, hotels, transport providers, and travel partners. Since we act as an intermediary between you and the service provider, refund approvals depend on their policies.
- Refunds will only be processed for eligible cancellations.
- Convenience fees, service charges, and payment gateway charges may be non-refundable unless stated otherwise.
- Some bookings may be completely non-refundable. These will be clearly indicated at the time of booking.
2. Cancellation by Customer
If you wish to cancel your booking:
- Cancellation requests must be made through your account dashboard or by contacting our support team.
- Refund amounts will be calculated after deducting applicable cancellation charges imposed by the travel provider.
- The closer the cancellation is to the departure or check-in date, the higher the cancellation fee may be.
3. Cancellation by Service Provider
If a flight, hotel, or travel service is canceled by the provider:
- You will be eligible for a full or partial refund based on the provider’s policy.
- In some cases, you may be offered an alternative booking, credit, or rescheduling option instead of a refund.
4. No-Show Policy
Failure to arrive at the scheduled departure, check-in, or activity time without prior cancellation will be treated as a no-show, and refunds may not be provided.
5. Refund Processing Time
- Once your refund is approved, it will be processed within 7–14 business days.
- The time taken for the amount to reflect in your account depends on your bank or payment provider.
6. Special Circumstances
Refunds due to extraordinary situations (such as natural disasters, government restrictions, or medical emergencies) will be handled on a case-by-case basis in accordance with provider policies.
7. Changes to Bookings
Modifications such as date changes, destination changes, or traveler details may incur additional charges. Any price difference must be paid by the customer.
8. Contact Us
For cancellation requests or refund queries, please contact our support team:
- Email: contact@cheaptickethub.com
- Phone: (888)929-1771
- Website: www.cheaptickethub.com
By making a booking with Cheap Ticket Hub, you acknowledge that you have read and agreed to this Refunds Policy.